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    International Journal of Quality and Service Sciences

    International Journal of Quality and Service Sciences is Scopus-indexed (Q1, CiteScore 8.7), ABDC B, ABS / AJG 1, WoS ESCI. It is covered by India's One Nation One Subscription scheme for reading access. Published by Emerald Group Publishing Limited.

    Checked against the index lists dated 4 October 2026.

    ISSN 1756-669XVerify ISSN ↗1756-6703Verify ISSN ↗

    Publisher: Emerald Group Publishing Limited

    Scopus · Q1ABDC BABS / AJG 1WoS · ESCIONOS
    8.7
    CiteScore 2025
    Scopus
    Q1
    Best quartile
    rank 21 of 235 · 91st pctile
    B
    ABDC rating
    JQL 2025
    3
    Indexed in
    major indexes

    Cost to publish: No APC data — check the publisher

    ScopusElsevier Scopus
    Status
    Active
    Coverage
    2009–present
    Source type
    Journal
    Open access
    No
    CiteScore
    8.7
    SJR · SCImago
    0.577
    Q2 SJR quartile
    H-index
    47
    Best quartile
    Q1 · 91st pctile
    Subject areaRankPctileQ
    Business, Management and Accounting (miscellaneous)21 / 23591stQ1
    View this source on Scopus.com
    Web of ScienceClarivate (SCIE/SSCI/AHCI/ESCI)
    Collections
    ESCI
    Categories
    Management
    View this source on Web of Science Check JIF in JCR
    DOAJDirectory of Open Access Journals (live)
    Not in DOAJ
    Open accessNot registered as fully open access
    ABDCAustralian Business Deans Council 2025
    Rating
    B
    Unchanged since 2022 vs ABDC 2022
    Year of inception
    2009
    Field of research
    Marketing (3506)
    Publisher (per ABDC)
    Emerald Group Publishing Limited
    B = next 35–40% — good to excellent metrics and reputation.
    View this source on ABDC
    ABS / AJGChartered Association of Business Schools 2024
    Grade
    1
    Unchanged since 2021 vs ABS / AJG 2021
    Field
    Operations and Technology Management
    1 = journals publishing recognised research of a more modest standard.
    ABS = Chartered Association of Business Schools. AJG = its Academic Journal Guide, 2024 edition.
    View this source on ABS
    ONOS · SubscriptionOne Nation One Subscription — full-text access
    This journal is part of the ONOS national subscription — readers at an ONOS-subscribed Indian institution get full-text access to its articles at no cost.
    Access depends on your institution’s ONOS participation; the subscribed title list is subject to revision.
    Learn about ONOS

    Not listed in: DOAJ, FT50, UT Dallas, ONOS (APC covered)

    Quick answers

    Is International Journal of Quality and Service Sciences indexed in Scopus?

    Yes — actively indexed in Scopus, coverage 2009–present, best quartile Q1, CiteScore 8.7.

    What quartile is International Journal of Quality and Service Sciences in Scopus?

    International Journal of Quality and Service Sciences is Q1 in Business, Management and Accounting (miscellaneous) (rank 21 of 235), by CiteScore 2025.

    What is the impact factor of International Journal of Quality and Service Sciences?

    International Journal of Quality and Service Sciences is indexed in the Emerging Sources Citation Index, so it may have a Journal Impact Factor in Clarivate's Journal Citation Reports. JCR is paid, so check it for the current value. The closest free measure is its Scopus CiteScore 8.7, which places it in quartile Q1 at the 91st percentile of its subject. Its SCImago Journal Rank (SJR, a free Scopus-based metric) is 0.577, quartile Q2, with an H-index of 47.

    Who publishes International Journal of Quality and Service Sciences and what is its ISSN?

    International Journal of Quality and Service Sciences is published by Emerald Group Publishing Limited. Its print ISSN is 1756-669X and its online ISSN is 1756-6703.

    Is International Journal of Quality and Service Sciences covered under ONOS in India?

    Yes. It is part of the One Nation One Subscription (ONOS) national subscription, so readers at participating Indian institutions get its full text. ONOS does not cover its article processing charge.

    Is International Journal of Quality and Service Sciences in Web of Science?

    Yes — indexed in the Emerging Sources Citation Index.

    What is the ABDC rating of International Journal of Quality and Service Sciences?

    It is rated B in the ABDC Journal Quality List 2025 under Marketing.

    What is the ABS / AJG rating of International Journal of Quality and Service Sciences?

    It is graded 1 in the Chartered Association of Business Schools (ABS) Academic Journal Guide (AJG) 2024, in the Operations and Technology Management field, unchanged from 2021.

    Is International Journal of Quality and Service Sciences open access?

    No — it is not registered as an open-access journal in DOAJ or Scopus.

    How well cited is International Journal of Quality and Service Sciences? — open metrics via OpenAlex

    International Journal of Quality and Service Sciences has an h-index of 53 and a 2-year mean of 4.25 citations per paper (OpenAlex). Its Scopus CiteScore is 8.7, quartile Q1. On 2-year citations it ranks #24 of 224 Scopus journals in Business, Management and Accounting (miscellaneous).

    53
    h-index
    4.25
    2-yr mean citations
    308
    i10-index
    536
    works indexed
    13,831
    total citations
    2-yr mean citations, among Scopus journals in the same subject
    #24 of 224 Top 11% Business, Management and Accounting (miscellaneous)
    Papers published per year
    025502017: 32 papers3220172018: 42 papers4220182019: 25 papers2520192020: 36 papers3620202021: 47 papers4720212022: 22 papers2220222023: 20 papers2020232024: 28 papers2820242025: 30 papers3020252026: 44 papers so far442026*

    International Journal of Quality and Service Sciences published 30 papers in 2025; its busiest recent year was 2021 with 47. 2026* is the year so far.

    Main topics
    Customer Service Quality and LoyaltyQuality and Supply ManagementService and Product InnovationConsumer Retail Behavior Studies

    h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. The subject rank counts only journals that OpenAlex has a figure for; it is not a Scopus or Clarivate ranking. Updated 2026-10-14.

    Who publishes in International Journal of Quality and Service Sciences? — latest 97 articles, 2023–2026

    In its latest 97 research articles (2023–2026), authors are most often from India (22.7%), United States (6.7%) and Malaysia (5.3%).

    Author countriesIndiaIndia22.7%United StatesUnited States6.7%MalaysiaMalaysia5.3%IndonesiaIndonesia5.2%ItalyItaly4.6%South AfricaSouth Africa3.9% Most frequent institutions (papers)Bandung Institute of TechnologyBandung Institute of Technology3Amrita Vishwa VidyapeethamAmrita Vishwa Vidyapeetham3University of PretoriaUniversity of Pretoria2TERI UniversityTERI University2National Institute of Technology AgartalaNational Institute of Technolog…2

    Countries are counted fractionally, so a paper by authors from two countries counts half to each.

    Are there integrity warnings for International Journal of Quality and Service Sciences? — indicators, not proof of misconduct

    Scopus status: Active. No retracted papers are recorded. The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.

    • Scopus statusActive
    • Retracted papers None recorded
    • Problematic Paper Screener flags None flagged

    Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.

    Official sources & links

    Journal website ↗ Scopus source ↗ Web of Science ↗ ABDC list ↗ ISSN Portal · 1756-669X ↗ISSN Portal · 1756-6703 ↗

    Community experience: reader comments on this journal

    Comments load as you scroll here.

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