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    International Journal of Services and Operations Management

    International Journal of Services and Operations Management is Scopus-indexed (Q3, CiteScore 1.4), formerly ABDC C, ABS / AJG 1. Published by Inderscience Enterprises Ltd.

    Checked against the index lists dated 4 October 2026.

    ISSN 1744-2370Verify ISSN ↗1744-2389Verify ISSN ↗

    Publisher: Inderscience Enterprises Ltd

    Scopus · Q3Discontinued ABDC C (2016)ABS / AJG 1
    1.4
    CiteScore 2025
    Scopus
    Q3
    Best quartile
    rank 277 of 425 · 34th pctile
    1
    Indexed in
    major index

    Cost to publish: No APC data — check the publisher

    ScopusElsevier Scopus
    Status
    Active
    Coverage
    2005–present
    Source type
    Journal
    Open access
    No
    CiteScore
    1.4
    SJR · SCImago
    0.224
    Q3 SJR quartile
    H-index
    38
    Best quartile
    Q3 · 34th pctile
    Subject areaRankPctileQ
    Industrial and Manufacturing Engineering277 / 42534thQ3
    Management of Technology and Innovation246 / 31722ndQ4
    Management Science and Operations Research185 / 22518thQ4
    View this source on Scopus.com
    DOAJDirectory of Open Access Journals (live)
    Not in DOAJ
    Open accessNot registered as fully open access
    ABDCAustralian Business Deans Council 2025
    Last known rating
    C
    Last seen in ABDC list
    2016
    ⚠ Discontinued from ABDC — not in the current 2025 Journal Quality List
    Rated C in the 2016 ABDC list but not included in ABDC's 2025 review — confirm current standing directly with ABDC.
    View this source on ABDC
    ABS / AJGChartered Association of Business Schools 2024
    Grade
    1
    Unchanged since 2021 vs ABS / AJG 2021
    Field
    Operations and Technology Management
    1 = journals publishing recognised research of a more modest standard.
    ABS = Chartered Association of Business Schools. AJG = its Academic Journal Guide, 2024 edition.
    View this source on ABS

    Not listed in: Web of Science, DOAJ, FT50, UT Dallas, ONOS (subscription), ONOS (APC covered)

    Quick answers

    Is International Journal of Services and Operations Management indexed in Scopus?

    Yes — actively indexed in Scopus, coverage 2005–present, best quartile Q3, CiteScore 1.4.

    What quartile is International Journal of Services and Operations Management in Scopus?

    International Journal of Services and Operations Management is Q3 in Industrial and Manufacturing Engineering (rank 277 of 425), Q4 in Management of Technology and Innovation (rank 246 of 317) and Q4 in Management Science and Operations Research (rank 185 of 225), by CiteScore 2025.

    What is the impact factor of International Journal of Services and Operations Management?

    International Journal of Services and Operations Management is not in the Web of Science Core Collection (SCIE, SSCI, AHCI or ESCI), so Clarivate publishes no Journal Impact Factor for it. Its Scopus CiteScore is 1.4, quartile Q3, 34th percentile. Any "impact factor" quoted elsewhere is not the Clarivate metric. Its SCImago Journal Rank (SJR, a free Scopus-based metric) is 0.224, quartile Q3, with an H-index of 38.

    Who publishes International Journal of Services and Operations Management and what is its ISSN?

    International Journal of Services and Operations Management is published by Inderscience Enterprises Ltd. Its print ISSN is 1744-2370 and its online ISSN is 1744-2389.

    Is International Journal of Services and Operations Management in Web of Science?

    No — it is not currently in the Web of Science core collections (SCIE, SSCI, AHCI or ESCI).

    What is the ABDC rating of International Journal of Services and Operations Management?

    It was rated C in the 2016 ABDC list but is not in the current 2025 Journal Quality List.

    What is the ABS / AJG rating of International Journal of Services and Operations Management?

    It is graded 1 in the Chartered Association of Business Schools (ABS) Academic Journal Guide (AJG) 2024, in the Operations and Technology Management field, unchanged from 2021.

    Is International Journal of Services and Operations Management open access?

    No — it is not registered as an open-access journal in DOAJ or Scopus.

    How well cited is International Journal of Services and Operations Management? — open metrics via OpenAlex

    International Journal of Services and Operations Management has an h-index of 35 and a 2-year mean of 0.25 citations per paper (OpenAlex). Its Scopus CiteScore is 1.4, quartile Q3. On 2-year citations it ranks #305 of 359 Scopus journals in Industrial and Manufacturing Engineering.

    35
    h-index
    0.25
    2-yr mean citations
    321
    i10-index
    2,278
    works indexed
    10,147
    total citations
    2-yr mean citations, among Scopus journals in the same subject
    #305 of 359 Bottom 16% Industrial and Manufacturing Engineering
    #266 of 291 Bottom 9% Management of Technology and Innovation
    #185 of 209 Bottom 12% Management Science and Operations Research
    Papers published per year
    02505002017: 153 papers15320172018: 154 papers15420182019: 198 papers19820192020: 239 papers23920202021: 179 papers17920212022: 144 papers14420222023: 171 papers17120232024: 136 papers13620242025: 170 papers17020252026: 61 papers so far612026*

    International Journal of Services and Operations Management published 170 papers in 2025; its busiest recent year was 2020 with 239. 2026* is the year so far.

    Main topics
    Quality and Supply ManagementCustomer Service Quality and LoyaltySustainable Supply Chain ManagementSupply Chain Resilience and Risk Management

    h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. The subject rank counts only journals that OpenAlex has a figure for; it is not a Scopus or Clarivate ranking. Updated 2026-10-14.

    Who publishes in International Journal of Services and Operations Management? — latest 60 articles, 2025–2026

    In its latest 60 research articles (2025–2026), authors are most often from India (33.3%), Malaysia (6.7%) and United States (6.7%).

    Author countriesIndiaIndia33.3%MalaysiaMalaysia6.7%United StatesUnited States6.7%IranIran5.8%IndonesiaIndonesia5%MoroccoMorocco5% Most frequent institutions (papers)Christ UniversityChrist University3Sidi Mohamed Ben Abdellah UniversitySidi Mohamed Ben Abdellah Unive…3National Institute of Technology TiruchirappalliNational Institute of Technolog…2Amrita Vishwa VidyapeethamAmrita Vishwa Vidyapeetham2Universidade Federal de São CarlosUniversidade Federal de São Car…2

    Countries are counted fractionally, so a paper by authors from two countries counts half to each.

    Are there integrity warnings for International Journal of Services and Operations Management? — indicators, not proof of misconduct

    Scopus status: Active. 1 retracted paper is recorded (0.4 per 1,000 papers). The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.

    • Scopus statusActive
    • Retracted papers 1 · 0.4 per 1,000 papers
    • Problematic Paper Screener flags None flagged

    Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.

    Official sources & links

    Journal website ↗ Scopus source ↗ ISSN Portal · 1744-2370 ↗ISSN Portal · 1744-2389 ↗

    Community experience: reader comments on this journal

    Comments load as you scroll here.

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