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October 2026 52,299 journals indexed.
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    Journal of Services Marketing

    Journal of Services Marketing is Scopus-indexed (Q2, CiteScore 9.4), ABDC A, ABS / AJG 2, WoS SSCI. It is covered by India's One Nation One Subscription scheme for reading access. Published by Emerald Group Publishing.

    Checked against the index lists dated 4 October 2026.

    ISSN 0887-6045Verify ISSN ↗2054-1651Verify ISSN ↗

    Publisher: Emerald Group Publishing

    Scopus · Q2ABDC AABS / AJG 2WoS · SSCIONOS
    9.4
    CiteScore 2025
    Scopus
    Q2
    Best quartile
    rank 60 of 221 · 73rd pctile
    A
    ABDC rating
    JQL 2025
    3
    Indexed in
    major indexes

    Cost to publish: No APC data — check the publisher

    ScopusElsevier Scopus
    Status
    Active
    Coverage
    1987–present
    Source type
    Journal
    Open access
    No
    CiteScore
    9.4
    SJR · SCImago
    1.536
    Q1 SJR quartile
    H-index
    137
    Best quartile
    Q2 · 73rd pctile
    Subject areaRankPctileQ
    Marketing60 / 22173rdQ2
    View this source on Scopus.com
    Web of ScienceClarivate (SCIE/SSCI/AHCI/ESCI)
    Collections
    SSCI
    Categories
    Business
    View this source on Web of Science Check JIF in JCR
    DOAJDirectory of Open Access Journals (live)
    Not in DOAJ
    Open accessNot registered as fully open access
    ABDCAustralian Business Deans Council 2025
    Rating
    A
    Unchanged since 2022 vs ABDC 2022
    Year of inception
    1986
    Field of research
    Marketing (3506)
    Publisher (per ABDC)
    Emerald Group Publishing
    A = next 15–25% — among the highest citation metrics in its field.
    View this source on ABDC
    ABS / AJGChartered Association of Business Schools 2024
    Grade
    2
    Unchanged since 2021 vs ABS / AJG 2021
    Field
    Marketing
    2 = journals publishing original research of an acceptable standard.
    ABS = Chartered Association of Business Schools. AJG = its Academic Journal Guide, 2024 edition.
    View this source on ABS
    ONOS · SubscriptionOne Nation One Subscription — full-text access
    This journal is part of the ONOS national subscription — readers at an ONOS-subscribed Indian institution get full-text access to its articles at no cost.
    Access depends on your institution’s ONOS participation; the subscribed title list is subject to revision.
    Learn about ONOS

    Not listed in: DOAJ, FT50, UT Dallas, ONOS (APC covered)

    Quick answers

    Is Journal of Services Marketing indexed in Scopus?

    Yes — actively indexed in Scopus, coverage 1987–present, best quartile Q2, CiteScore 9.4.

    What quartile is Journal of Services Marketing in Scopus?

    Journal of Services Marketing is Q2 in Marketing (rank 60 of 221), by CiteScore 2025.

    What is the impact factor of Journal of Services Marketing?

    Journal of Services Marketing is indexed in the Social Sciences Citation Index, so it may have a Journal Impact Factor in Clarivate's Journal Citation Reports. JCR is paid, so check it for the current value. The closest free measure is its Scopus CiteScore 9.4, which places it in quartile Q2 at the 73rd percentile of its subject. Its SCImago Journal Rank (SJR, a free Scopus-based metric) is 1.536, quartile Q1, with an H-index of 137.

    Who publishes Journal of Services Marketing and what is its ISSN?

    Journal of Services Marketing is published by Emerald Group Publishing. Its print ISSN is 0887-6045 and its online ISSN is 2054-1651.

    Is Journal of Services Marketing covered under ONOS in India?

    Yes. It is part of the One Nation One Subscription (ONOS) national subscription, so readers at participating Indian institutions get its full text. ONOS does not cover its article processing charge.

    Is Journal of Services Marketing in Web of Science?

    Yes — indexed in the Social Sciences Citation Index.

    What is the ABDC rating of Journal of Services Marketing?

    It is rated A in the ABDC Journal Quality List 2025 under Marketing.

    What is the ABS / AJG rating of Journal of Services Marketing?

    It is graded 2 in the Chartered Association of Business Schools (ABS) Academic Journal Guide (AJG) 2024, in the Marketing field, unchanged from 2021.

    Is Journal of Services Marketing open access?

    No — it is not registered as an open-access journal in DOAJ or Scopus.

    How well cited is Journal of Services Marketing? — open metrics via OpenAlex

    Journal of Services Marketing has an h-index of 182 and a 2-year mean of 4.64 citations per paper (OpenAlex). Its Scopus CiteScore is 9.4, quartile Q2. On 2-year citations it ranks #58 of 210 Scopus journals in Marketing.

    182
    h-index
    4.64
    2-yr mean citations
    1,482
    i10-index
    2,034
    works indexed
    132,368
    total citations
    2-yr mean citations, among Scopus journals in the same subject
    #58 of 210 Top 28% Marketing
    Papers published per year
    01002002017: 84 papers8420172018: 51 papers5120182019: 84 papers8420192020: 101 papers10120202021: 96 papers9620212022: 75 papers7520222023: 71 papers7120232024: 60 papers6020242025: 127 papers12720252026: 107 papers so far1072026*

    Journal of Services Marketing published 127 papers in 2025. 2026* is the year so far.

    Main topics
    Customer Service Quality and LoyaltyConsumer Behavior in Brand Consumption and IdentificationConsumer Retail Behavior StudiesService and Product Innovation

    h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. The subject rank counts only journals that OpenAlex has a figure for; it is not a Scopus or Clarivate ranking. Updated 2026-10-14.

    Who publishes in Journal of Services Marketing? — latest 99 articles, 2026

    In its latest 99 research articles (2026), authors are most often from China (14.1%), United States (11.2%) and Australia (8.2%).

    Author countriesChinaChina14.1%United StatesUnited States11.2%AustraliaAustralia8.2%IndiaIndia7%TaiwanTaiwan5.6%FranceFrance5.3% Most frequent institutions (papers)The University of AdelaideThe University of Adelaide4Jinan UniversityJinan University3University of CanberraUniversity of Canberra2Fu Jen Catholic UniversityFu Jen Catholic University2Kennesaw State UniversityKennesaw State University2

    Countries are counted fractionally, so a paper by authors from two countries counts half to each.

    Are there integrity warnings for Journal of Services Marketing? — indicators, not proof of misconduct

    Scopus status: Active. 3 retracted papers are recorded (1.5 per 1,000 papers). The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.

    • Scopus statusActive
    • Retracted papers 3 · 1.5 per 1,000 papers
    • Problematic Paper Screener flags None flagged

    Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.

    Official sources & links

    Journal website ↗ Scopus source ↗ Web of Science ↗ ABDC list ↗ ISSN Portal · 0887-6045 ↗ISSN Portal · 2054-1651 ↗

    Community experience: reader comments on this journal

    Comments load as you scroll here.

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