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E-Service Journal
E-Service Journal is rated ABDC B, ABS / AJG 1. It is covered by India's One Nation One Subscription scheme for reading access. Published by Indiana University Press.
Checked against the index lists dated .
ISSN 1528-8226Verify ISSN ↗1528-8234Verify ISSN ↗
Publisher: Indiana University Press
ABDC BABS / AJG 1ONOS
B
ABDC rating
1
Indexed in
Cost to publish: No APC data — check the publisher
ABDCAustralian Business Deans Council 2025
Rating
Unchanged since 2022 vs ABDC 2022
Year of inception
2001
Field of research
Marketing (3506)
Publisher (per ABDC)
Indiana University Press
B = next 35–40% — good to excellent metrics and reputation.
View this source on ABDC ABS / AJGChartered Association of Business Schools 2024
Grade
Unchanged since 2021 vs ABS / AJG 2021
Field
Information Management
1 = journals publishing recognised research of a more modest standard.
ABS = Chartered Association of Business Schools. AJG = its Academic Journal Guide, 2024 edition.
View this source on ABS ONOS · SubscriptionOne Nation One Subscription — full-text access
This journal is part of the ONOS national subscription — readers at an ONOS-subscribed Indian institution get full-text access to its articles at no cost.
Access depends on your institution’s ONOS participation; the subscribed title list is subject to revision.
Learn about ONOS Not listed in: Scopus, Web of Science, DOAJ, FT50, UT Dallas, ONOS (APC covered)
Quick answers
Is E-Service Journal indexed in Scopus?
No — E-Service Journal is not currently indexed in Scopus.
What is the impact factor of E-Service Journal?
E-Service Journal has no Journal Impact Factor — JIF is published only for journals in the Web of Science Core Collection (SCIE, SSCI, AHCI and ESCI) — and Scopus has not published a current CiteScore for it either. Treat any "impact factor" quoted for this journal elsewhere as unofficial.
Who publishes E-Service Journal and what is its ISSN?
E-Service Journal is published by Indiana University Press. Its print ISSN is 1528-8226 and its online ISSN is 1528-8234.
Is E-Service Journal covered under ONOS in India?
Yes. It is part of the One Nation One Subscription (ONOS) national subscription, so readers at participating Indian institutions get its full text. ONOS does not cover its article processing charge.
Is E-Service Journal in Web of Science?
No — it is not currently in the Web of Science core collections (SCIE, SSCI, AHCI or ESCI).
What is the ABDC rating of E-Service Journal?
It is rated B in the ABDC Journal Quality List 2025 under Marketing.
What is the ABS / AJG rating of E-Service Journal?
It is graded 1 in the Chartered Association of Business Schools (ABS) Academic Journal Guide (AJG) 2024, in the Information Management field, unchanged from 2021.
Is E-Service Journal open access?
No — it is not registered as an open-access journal in DOAJ or Scopus.
How well cited is E-Service Journal? — open metrics via OpenAlex
E-Service Journal has an h-index of 40 and a 2-year mean of 0 citations per paper (OpenAlex).
40
h-index
0
2-yr mean citations
108
i10-index
313
works indexed
5,995
total citations
E-Service Journal published 16 papers in 2023; its busiest recent year was 2020 with 19. 2026* is the year so far.
Main topics
h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. Updated 2026-10-14.
Are there integrity warnings for E-Service Journal? — indicators, not proof of misconduct
Scopus status: Not in the Scopus source list. No retracted papers are recorded. The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.
- Scopus statusNot in the Scopus source list
- Retracted papers None recorded
- Problematic Paper Screener flags None flagged
Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.
Official sources & links
Community experience: reader comments on this journal
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