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International Journal of Electronic Customer Relationship Management is Scopus-indexed (Q4, CiteScore 1.1), ABDC C. Published by Inderscience Enterprises Ltd..
Checked against the index lists dated .
ISSN 1750-0664Verify ISSN ↗1750-0672Verify ISSN ↗
Publisher: Inderscience Enterprises Ltd.
Cost to publish: No APC data — check the publisher
| Subject area | Rank | Pctile | Q |
|---|---|---|---|
| Business, Management and Accounting (all) | 183 / 235 | 22nd | Q4 |
Not listed in: Web of Science, DOAJ, ABS / AJG, FT50, UT Dallas, ONOS (subscription), ONOS (APC covered)
Yes — actively indexed in Scopus, coverage 2007–present, best quartile Q4, CiteScore 1.1.
International Journal of Electronic Customer Relationship Management is Q4 in Business, Management and Accounting (all) (rank 183 of 235), by CiteScore 2025.
International Journal of Electronic Customer Relationship Management is not in the Web of Science Core Collection (SCIE, SSCI, AHCI or ESCI), so Clarivate publishes no Journal Impact Factor for it. Its Scopus CiteScore is 1.1, quartile Q4, 22nd percentile. Any "impact factor" quoted elsewhere is not the Clarivate metric. Its SCImago Journal Rank (SJR, a free Scopus-based metric) is 0.182, quartile Q4, with an H-index of 19.
International Journal of Electronic Customer Relationship Management is published by Inderscience Enterprises Ltd. Its print ISSN is 1750-0664 and its online ISSN is 1750-0672.
No — it is not currently in the Web of Science core collections (SCIE, SSCI, AHCI or ESCI).
It is rated C in the ABDC Journal Quality List 2025 under Marketing.
No — it is not registered as an open-access journal in DOAJ or Scopus.
International Journal of Electronic Customer Relationship Management has an h-index of 22 and a 2-year mean of 0.41 citations per paper (OpenAlex). Its Scopus CiteScore is 1.1, quartile Q4. On 2-year citations it ranks #184 of 221 Scopus journals in Business, Management and Accounting (all).
International Journal of Electronic Customer Relationship Management published 26 papers in 2025; its busiest recent year was 2018 with 30. 2026* is the year so far.
h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. The subject rank counts only journals that OpenAlex has a figure for; it is not a Scopus or Clarivate ranking. Updated 2026-10-14.
In its latest 56 research articles (2021–2026), authors are most often from India (31.3%), Vietnam (12.5%) and Indonesia (8.9%).
Countries are counted fractionally, so a paper by authors from two countries counts half to each.
Scopus status: Active. No retracted papers are recorded. The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.
Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.
Index data is curated from public sources (Scopus, Web of Science, ABDC, FT50, UT Dallas, DOAJ). CiteScore and quartiles reflect the latest available Scopus release. Always verify a journal's current status on its official source before submitting.
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