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    Service Industries Journal

    Service Industries Journal is Scopus-indexed (Q1, CiteScore 17.4), ABDC B, ABS / AJG 2, WoS SSCI. It is covered by India's One Nation One Subscription scheme for reading access. Published by Taylor & Francis Online.

    Checked against the index lists dated 4 October 2026.

    ISSN 0264-2069Verify ISSN ↗1743-9507Verify ISSN ↗

    Publisher: Taylor & Francis Online

    Scopus · Q1ABDC BABS / AJG 2WoS · SSCIONOS
    17.4
    CiteScore 2025
    Scopus
    Q1
    Best quartile
    rank 22 of 506 · 95th pctile
    B
    ABDC rating
    JQL 2025
    3
    Indexed in
    major indexes

    Cost to publish: No APC data — check the publisher

    ScopusElsevier Scopus
    Status
    Active
    Coverage
    1983–present
    Source type
    Journal
    Open access
    No
    CiteScore
    17.4
    SJR · SCImago
    2.041
    Q1 SJR quartile
    H-index
    98
    Best quartile
    Q1 · 95th pctile
    Subject areaRankPctileQ
    Strategy and Management22 / 50695thQ1
    Management of Technology and Innovation14 / 31795thQ1
    View this source on Scopus.com
    Web of ScienceClarivate (SCIE/SSCI/AHCI/ESCI)
    Collections
    SSCI
    Categories
    Management
    View this source on Web of Science Check JIF in JCR
    DOAJDirectory of Open Access Journals (live)
    Not in DOAJ
    Open accessNot registered as fully open access
    ABDCAustralian Business Deans Council 2025
    Rating
    B
    Unchanged since 2022 vs ABDC 2022
    Year of inception
    1983
    Field of research
    Strategy, management and organisational behaviour (3507)
    Publisher (per ABDC)
    Taylor & Francis Online
    B = next 35–40% — good to excellent metrics and reputation.
    View this source on ABDC
    ABS / AJGChartered Association of Business Schools 2024
    Grade
    2
    Unchanged since 2021 vs ABS / AJG 2021
    Field
    Sector Studies
    2 = journals publishing original research of an acceptable standard.
    ABS = Chartered Association of Business Schools. AJG = its Academic Journal Guide, 2024 edition.
    View this source on ABS
    ONOS · SubscriptionOne Nation One Subscription — full-text access
    This journal is part of the ONOS national subscription — readers at an ONOS-subscribed Indian institution get full-text access to its articles at no cost.
    Access depends on your institution’s ONOS participation; the subscribed title list is subject to revision.
    Learn about ONOS

    Not listed in: DOAJ, FT50, UT Dallas, ONOS (APC covered)

    Quick answers

    Is Service Industries Journal indexed in Scopus?

    Yes — actively indexed in Scopus, coverage 1983–present, best quartile Q1, CiteScore 17.4.

    What quartile is Service Industries Journal in Scopus?

    Service Industries Journal is Q1 in Strategy and Management (rank 22 of 506) and Q1 in Management of Technology and Innovation (rank 14 of 317), by CiteScore 2025.

    What is the impact factor of Service Industries Journal?

    Service Industries Journal is indexed in the Social Sciences Citation Index, so it may have a Journal Impact Factor in Clarivate's Journal Citation Reports. JCR is paid, so check it for the current value. The closest free measure is its Scopus CiteScore 17.4, which places it in quartile Q1 at the 95th percentile of its subject. Its SCImago Journal Rank (SJR, a free Scopus-based metric) is 2.041, quartile Q1, with an H-index of 98.

    Who publishes Service Industries Journal and what is its ISSN?

    Service Industries Journal is published by Taylor & Francis Online. Its print ISSN is 0264-2069 and its online ISSN is 1743-9507.

    Is Service Industries Journal covered under ONOS in India?

    Yes. It is part of the One Nation One Subscription (ONOS) national subscription, so readers at participating Indian institutions get its full text. ONOS does not cover its article processing charge.

    Is Service Industries Journal in Web of Science?

    Yes — indexed in the Social Sciences Citation Index.

    What is the ABDC rating of Service Industries Journal?

    It is rated B in the ABDC Journal Quality List 2025 under Strategy, management and organisational behaviour.

    What is the ABS / AJG rating of Service Industries Journal?

    It is graded 2 in the Chartered Association of Business Schools (ABS) Academic Journal Guide (AJG) 2024, in the Sector Studies field, unchanged from 2021.

    Is Service Industries Journal open access?

    No — it is not registered as an open-access journal in DOAJ or Scopus.

    How well cited is Service Industries Journal? — open metrics via OpenAlex

    Service Industries Journal has an h-index of 127 and a 2-year mean of 9.12 citations per paper (OpenAlex). Its Scopus CiteScore is 17.4, quartile Q1. On 2-year citations it ranks #17 of 476 Scopus journals in Strategy and Management.

    127
    h-index
    9.12
    2-yr mean citations
    1,776
    i10-index
    3,126
    works indexed
    91,049
    total citations
    2-yr mean citations, among Scopus journals in the same subject
    #17 of 476 Top 4% Strategy and Management
    #11 of 291 Top 4% Management of Technology and Innovation
    Papers published per year
    01002002017: 88 papers8820172018: 110 papers11020182019: 56 papers5620192020: 33 papers3320202021: 40 papers4020212022: 55 papers5520222023: 51 papers5120232024: 46 papers4620242025: 32 papers3220252026: 50 papers so far502026*

    Service Industries Journal published 32 papers in 2025; its busiest recent year was 2018 with 110. 2026* is the year so far.

    Main topics
    Customer Service Quality and LoyaltyConsumer Retail Behavior StudiesDigital Marketing and Social MediaService and Product Innovation

    h-index, i10-index and 2-year mean citedness are open, licence-clear metrics from OpenAlex — not a proprietary impact factor. The subject rank counts only journals that OpenAlex has a figure for; it is not a Scopus or Clarivate ranking. Updated 2026-10-14.

    Who publishes in Service Industries Journal? — latest 100 articles, 2024–2026

    In its latest 100 research articles (2024–2026), authors are most often from China (34.8%), United States (5.6%) and United Kingdom (5.5%).

    Author countriesChinaChina34.8%United StatesUnited States5.6%United KingdomUnited Kingdom5.5%TürkiyeTürkiye4.8%SpainSpain3.8%CyprusCyprus3.6% Most frequent institutions (papers)Sun Yat-sen UniversitySun Yat-sen University5Eastern Mediterranean UniversityEastern Mediterranean University5Hunan UniversityHunan University4Nanjing UniversityNanjing University4University of SharjahUniversity of Sharjah4

    Countries are counted fractionally, so a paper by authors from two countries counts half to each.

    Are there integrity warnings for Service Industries Journal? — indicators, not proof of misconduct

    Scopus status: Active. 4 retracted papers are recorded (1.3 per 1,000 papers). The Problematic Paper Screener flags none of its papers. These are indicators to check, not findings against the journal.

    • Scopus statusActive
    • Retracted papers 4 · 1.3 per 1,000 papers
    • Problematic Paper Screener flags None flagged

    Retractions from OpenAlex; flags from the Problematic Paper Screener (Cabanac, Labbé & Magazinov, CC BY), 2026-09-21 export. A flag marks a paper for a closer look; it is not a finding against the journal.

    Official sources & links

    Journal website ↗ Scopus source ↗ Web of Science ↗ ABDC list ↗ ISSN Portal · 0264-2069 ↗ISSN Portal · 1743-9507 ↗

    Community experience: reader comments on this journal

    Comments load as you scroll here.

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